Have you emailed us and not heard back?
Don’t worry, we haven’t forgotten you. A global Microsoft 365 outage means we can’t get into our inboxes right now, so we can’t read or reply to emails.
Examples of what this affects
- Getting advice from our Advisors by email
- Society and Sports Club requests sent by email
- Replies to course reps by email
- Confirming receipt of student trustee applications
When will I hear back?
We expect our emails to be back on Monday 16th November at the latest. Our usual response times will count from Monday, not from when you sent your email, so please bear with us while we catch up.
Update 13/11/26, 13:38: Can you read my email now?
Some of us can, but not everyone yet. A few of our team are getting back into Outlook, so you might start to get some replies. Please don’t expect a reply to everything just yet. There will still be delays, so allow for our usual response times counting from Monday.
Is my teaching affected?
No. DMU teaching is running as normal today. Check LearningZone for the latest announcements.
Need help that can’t wait until Monday?
Check our website for information which may help your situation.
If you can’t find what you need online, our Students’ Union Hub remains open on the Ground Floor of the Campus Centre Building, between 10am – 3.30pm on weekdays for in-person queries.
Below are contacts for urgent and emergency situations;
- Police: For emergencies ring 999 and for non-emergencies ring 101
- GP or your local Accident & Emergency: For urgent help ring 999 or non-urgent ring 111
- The Samaritans: ring 116 123
- DMU Security for help on campus: 0116 257 7642
Thanks for your patience. We’ll update this article if anything changes.