Provider Details

Freeva

Freeva logo

We provide specialist services to help any adults and young people cope and recover, to live free from violence and abuse and ensure their voices are heard. We also provide programmes for adults and young people who want to address their abusive behaviours.    

Volunteers are a vital part of our mission. Help us to us to empower and support victims, challenge abusive behaviours, break the cycle of violence and build cohesive communities. We have various roles in helpline, fundraising and community engagement, project support and training.  

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  • Helpline Support

    Until 17 Jan 2026

    Support the Helpline & Engagement Service by providing compassionate and accessible support to individuals affected by domestic abuse and sexual violence. Helpline volunteers help to ensure that callers feel listened to, believed, empowered and guided towards appropriate information and support.

    What service will I be volunteering in? 

    Helpline Engagement Service - confidential advice, emotional support, and practical guidance to all individuals affected by domestic abuse, sexual violence, and harmful behaviours.  

    What’s the commitment? 

    We are grateful for any amount of time you can spare but we’d love it if you could give between 3 –7 hours a week on average for 6 months to a year.   

    Volunteer shifts are likely to be on weekends (between 10-4) and evenings (between 4-8). 

    Where will I be volunteering? 

    You’ll be based at our central office location, very near to Victoria Park. 

    Will I get expenses paid? 

    Absolutely, travel and other out-of-pocket expenses can be reimbursed. 

    Are there any other requirements?  

    • You’ll need to be 18 or over 

    • Freeva will arrange for you to have an Enhanced DBS check before you start 

    • We will ask you for two references 

    • If you have previously used a Freeva service or have experienced domestic abuse or sexual violence, we kindly ask that you allow at least two years of personal recovery before applying to volunteer with us. This is to ensure you feel safe, steady and fully supported in taking on the role. 

    • Our volunteer application process is robust due to the sensitive nature of the roles we offer 

    • LocationCity Centre
    • InterestCustomer Services, Legal, Social Work & Care Services
    • Type of RoleIn Person
    • Communication Skills
    • Interpersonal Skills

    Applications closed on 15 Dec.

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